Product Description
? GoKartMasters® Technician Support Plans
This service plan covers ONLY Trailmaster Go Kart gasoline models. IF your model is not listed here, please contact us before purchasing.
Mini XRS
Mid XRS
Mid XRX
Mid XRX-R
Blazer 200R
150 XRS
150 XRX
200 XRS
200 XRS EFI
200 XRX
200 XRX EFI
Bazer 150x
Blazer 200X
300 XRS
300 XRS EFI
300 XRX
300 XRX EFI
Challenger 150
Challenger 200
Challenger 300
MB200 Mini Bike
Hurricane 200X Mini Bike
Storm 200 Mini Bike
Real Help. Real Expertise. Real Value.
At GoKartMasters®, we’ve spent decades turning wrenches, solving small engine mysteries, and helping families get back to doing what they love—riding! Back when we had a brick-and-mortar small engine shop, our hourly shop rate was $100. Today, while we’ve moved online to serve a broader community, our time, expertise, and dedication haven’t changed.
We know firsthand how frustrating it can be when something isn’t working right. And we also know that quality support can make all the difference.
That’s why we’ve created Support Service Plans—to offer affordable, expert-level guidance from real technicians who care… without sacrificing time with their families.
Instead of charging $100/hour, we’re offering plans starting at just $50!
? Why Are We Charging for Support?
We’re a family-run business, and every phone call, text, or email pulls our trained technicians away from building, troubleshooting, and shipping karts to customers nationwide.
Giving away free support might seem generous, but after the past 3 years of trying, we've realized that it simply isn’t sustainable.
By choosing a Support Plan, you’re not only getting priority access to real help, but you’re also supporting a small family business. You’re making it possible for our techs to keep helping customers without burnout—and that means better service for everyone.
Choose the Plan That Fits Your Needs:
? Tier 1 — Single Issue Plan | $50
For the quick fixers or first-time owners
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Covers one-time help with a specific issue
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Support via phone or text
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Expires in 6 days from purchase
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Ideal for: new buyers, simple troubleshooting, or urgent one-time help
Just need quick help diagnosing or fixing something? This is your fast-track pass to expert advice without the shop price.
? Tier 2 — Half-Year Priority Plan | $85
Great for seasonal riders or occasional help
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Valid for 6 months
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Priority support: response within 48 hours
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Includes phone and text access
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Moves ahead of Tier 1 inquiries in our support queue
Don’t get stuck waiting days for help. This plan gives you peace of mind and prioritized access to real techs who know your go-kart inside and out.
? Tier 3 — Full-Year Premium Plan | $129
Our best value and most requested option! **this is the only plan that supports thorough electrical diagnostics, including teaching you how to use a meter if necessary**
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Valid for 1 full year
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Includes text, email, and live video support (via FaceTime, zoom, google meet, etc)
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Fast responses (within business hours)
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Includes 15% discount on parts
Need to show us what’s going on? With live video help and premium access, it’s like having a personal go-kart mechanic in your pocket. Plus, your parts discount will likely pay for the plan itself!
?️ Why This Plan is a Smart Investment:
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You save time, money, and frustration
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You get help from qualified small engine techs, not AI bots or overseas call centers
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You avoid unnecessary part-swapping and guesswork
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You support a small, family-owned business that genuinely cares
At GoKartMasters®, we're committed to helping you enjoy your go-kart—not spend your weekend wondering why it won’t start. These support plans ensure you get real answers, fast, while helping us continue doing what we love—serving you.
Let’s get you back to riding. Choose your plan today!
